Main Water Line Repair

Signs That Need Attention

• Weak pressure at every tap at once, not just one fixture
• A soft, soggy or unusually green strip of yard between the meter box and the house
• Water seeping out at the curb or running down the street with no rain
• The meter still moving after the shutoff valve at the house is closed
• Air, grit or cloudy water after the pressure dropped

The main water line is the single pipe that carries water from the city meter at the curb into your house. In Carrollton it is buried in the same Blackland Prairie clay that swells after rain and shrinks through a dry August, and that constant movement pulls on older galvanized and polyethylene lines and on the fittings at each end of the run.

Your Repair Options

There are two ways to reach a buried line. An open cut means a trench along the pipe, which is straightforward on an empty lawn and disruptive under a driveway or mature trees. A trenchless replacement pulls a new line through from a pit at each end, so far less of the yard is opened, but it needs a clear path and suitable soil. The route, the depth and what sits on top of the line decide which one is offered.

Knowing where your shutoff is matters before any of this. In most Carrollton homes the valve is in the meter box near the curb, under a rectangular lid, and a second valve often sits where the line enters the house. If the pipe has already split and water is spraying, go straight to burst pipe repair. If the water is disappearing quietly instead, leak detection comes first, and a leak inside the footprint of the house may turn out to be a slab leak rather than the yard line.

Water line work is arranged across the area, including Highland Village, where larger lots mean longer buried runs. The rest of the cities are on the service areas page.